

Our best-selling titles,
BASIC SKILLS FOR THE NEW MEDIATOR and BASIC SKILLS FOR THE NEW ARBITRATOR are widely used for self-instruction and as training texts by private trainers and instructors on the undergraduate and graduate level. These books are a must for new practitioners! Experienced mediators and arbitrators will also find many useful suggestions for improving their skills. Written in question and answer format, they answer the one hundred questions most frequently asked by new mediators and arbitrators with clear, concise, and practical "hands-on" instructions. Read the introductions and the hundred questions answered in both books below. Guidance is provided for the non-attorney arbitrator and mediator. Attorneys who represent clients in mediation and arbitration will also benefit from the insight into these processes that these books offer.Easy
to carry, read and follow. They are exactly what a new mediator/arbitrator
needs to learn the ropes and what an experienced mediator/arbitrator needs
as a refresher. The Construction Lawyer, Summer, 2002.
These books provide a valuable resource
to read, keep, and consult on the questions that arise in the day-to-day
life of an arbitrator and mediator. . . . They provide a no-nonsense resource
which will be valuable to an arbitrator or mediator long after he or she
is "new." Online Journal
of Peace and Conflict Resolution, May 1999.
Basic
Skills for the New Mediator, 2nd Edition provides
an overview of the entire process, from the mediation conference through
all stages of the mediation session. You will learn to establish
your authority as the mediator, schedule the mediation session, deliver
the mediator's opening statement, prioritize issues, preside during joint
sessions and private caucuses, overcome impasses in settlement discussions,
identify "hidden agenda" and "throwaway" items, deal with parties
who lack authority, and achieve a viable settlement. ISBN
0-9670973-3-9 $25.00 plus shipping and handling.
Basic
Skills for the New Mediator is . . . a methodical introduction for
those entering mediation practice . . . It is useful for most mediation
practitioners, even those more removed from law and the legal process.
NIDR News Volume IV, April-May 199
7.
REVIEW THE 100 QUESTIONS MOST FREQUENTLY ASKED BY NEW MEDIATORS
The private arbitrator will find this
easy-to-use book extremely valuable. The detailed table of contents
will permit the private arbitrator to use this book even during the hearing
when issues arise.
Basic Skills for the New Arbitrator, 2nd Edition begins
with a discussion of how and why parties decide to arbitrate, the appointment
of the arbitrator, and the arbitrator's duty of disclosure. You will learn
to conduct a preliminary conference, issue prehearing orders, establish
a discovery schedule, resolve discovery disputes, deal with attempted delays,
preside at an arbitration hearing, render the award and avoid prejudicial
conduct during the hearing and after the award. ISBN
0-9670973-2-0 $25.00 plus shipping and handling.
REVIEW THE 100 QUESTIONS MOST FREQUENTLY ASKED BY NEW ARBITRATORS
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